Shipping policy

Orders are typically dispatched within 1–3 working days.

Custom or personalised items may require additional preparation time depending on the engraving or finishing process involved.

If there is any significant delay, customers will be contacted directly.

We currently ship within the United Kingdom only. Shipping is free over £50

Orders are shipped using tracked services such as:

Tracking details will be provided once an order has been dispatched.

Estimated delivery times are provided at checkout and are not guaranteed.

Once an order has been handed to the courier, delays caused by the shipping provider are outside our direct control.

Please ensure shipping details are entered correctly at checkout.

Kōsen Studio Ltd cannot be responsible for delays or losses caused by incorrect delivery information supplied by the customer.